Organizational culture drives most of what associations experience, from daily frustrations to breakthrough successes.
An association's culture directly impacts everything from staff retention and member satisfaction to the quality of programs and services delivered. A strong culture helps an association attract top talent, reduce turnover and create environments where staff feel empowered to innovate and excel in serving their professional communities.
Conversely, associations struggling with culture issues often face higher recruitment costs, decreased productivity and difficulty maintaining the deep institutional knowledge essential to providing an exceptional membership experience.
Please select this link to read the complete article from Associations Now.