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State Announces Partnership to Provide COVID-19 Testing Assistance for Ohioans Who are Blind or Have Low Vision


The Ohio Department of Health and Opportunities for Ohioans with Disabilities recently announced their partnership with Be My Eyes and Accessible Pharmacy Services to offer a solution for Ohioans who are blind or have low vision in self-administering COVID-19 tests.


At-home COVID-19 tests have become the standard method of testing; however, individuals who are blind or have low vision face challenges self-administering these tests.

Ohio residents can now call a state-sponsored support line through the Be My Eyes phone app to receive assistance taking any at-home COVID-19 test authorized by the U.S. Food and Drug Administration (FDA), by downloading the free Be My Eyes app for Apple or Android smartphones.

Once on the app, the user should select “State of Ohio COVID Testing." The user will be connected to an experienced customer support representative from Accessible Pharmacy Services. These representatives have helped hundreds of Be My Eyes users administer a variety of at-home medical tests. The customer support representative can help individuals:

  1. Read print information or instructions included in an at-home COVID-19 test.

  2. Provide step-by-step guidance while taking the test.

  3. Read the results of a completed test.

This service is available to receive calls Monday through Friday from 10 a.m. - 4 p.m. ET.


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