Details
June 27, 2018
4:00PM - 5:30PM
DNEs and Reclamations (late)
Webinar
June 27, 2018
4:00-5:30 PM CT
11:00 AM-12:30 PM HST
Member $199 | Non-Member $398
How do you handle incoming ACH entries if your accountholder is deceased? Are the right policies and procedures in place to ensure your Financial Institution does not incur a loss due to incorrect handling of Death Notification Entries (DNE)? This session is designed to increase understanding of handling federal government benefit payments payable to deceased accountholders.
This webinar covers:
- Government benefit payments
- Reclamation rules for both government and corporate entities
- How to handle reclamations and DNEs to limit your liability
- Constructive knowledge of death versus actual knowledge of death
- How to handle ACH payments once you have knowledge of an account holders death
Who should attend: This session is ideal for ACH Operations, Frontline/Customer Service personnel, Branch Personnel and AAP Candidates
