Details
10/28/2026
Allen County IT Local Security Coordinator & Assistant Programmer
Allen County JFS
Our Mission:
Allen County Job and Family Services, with support of regional employers, economic development, and community partners, is committed to building a stronger community by promoting self-sufficiency. We are dedicated to assisting Allen County families and individuals achieve their highest level of stability and independence through career development and supportive services.
About The Role:
The Local Security Coordinator & Assistant Programmer is a member of the Agency’s IT team responsible for supporting and maintaining the organization’s technology infrastructure, applications, and web platforms. This role provides day-to-day technical support to staff and ensures the security and reliability of network systems. In addition, the position also supports the Lead Systems Architect in development of the Agency database and website maintenance.
Description of Duties:
• Serves as the Agency’s primary Local Security Coordinator.
• Manages role provisioning and account lifecycle activities across multiple systems, including account attestations, user onboarding and offboarding, MFA setup, sensitivity label application, and verification of required security and email awareness training.
• Performs general account administration such as PC reimaging, account unlocks, password resets, and related user-access functions.
• Provides daily IT support and customer service to Agency users.
• Troubleshoots and resolves hardware, software, network, and account-related issues, coordinating with State resources and third party vendors when necessary.
• Documents all work within the IT ticketing system to ensure proper tracking and reporting.
• Performs analysis and troubleshooting of computer and telecommunications systems across standalone, client/server, web-based, and networked application environments.
• Identifies root causes and implements effective solutions to ensure system reliability and performance.
• Monitors and maintains Agency computers and network systems, including inventory tracking, hardware and commercial software evaluation, and lifecycle maintenance.
• Performs data backup and retrieval functions and supports system security measures.
• Troubleshoots and resolves hardware, software, and network issues promptly.
• Maintains accurate records of Agency computer, phone, copier, and printer hardware and software assets.
• Installs and configures hardware, software, and network connectivity in accordance with established technical procedures.
• Reads and applies technical manuals and documentation to ensure proper system implementation and maintenance.
• Provides user training and support for software applications and hardware.
• Develops and maintains instructional materials and documentation for computer operations.
• Assists in developing, maintaining, and managing Agency software applications and websites (hosted through AWS) using relevant technologies, including JavaScript, Python, SCSS (Syntactically Awesome Style Sheets), React, TypeScript, and HTML, with a strong willingness to learn these technologies on the job.
• Works closely with the Lead Systems Architect and uses Amazon Kiro, the Agency's AI-assisted development environment, to design, implement, and update website functionality, content, and user interface components in support of Agency operations and communications.
• Helps integrate applications and web platforms with SQL and cloud-based databases and systems as required. Consults with system users to gather requirements, refine functionality, test performance, and configure solutions to meet Agency needs.
• Attends seminars, conferences, and training to update computer skills.
• Other duties as assigned.
• Regular, predictable attendance is an essential function of the position.
Salary and Benefits:
• Starting pay is $29.55 per hour
• Monday - Friday (37.5 hours per week), 8:00 a.m. - 4:30 p.m.
• 12 paid holidays
• Vacation time
• State retirement system
• Work/Life Balance
• Medical, dental, vision, and life insurance
• Public Service Loan Forgiveness eligible employer
• Work 7.5 hours per day PLUS PAID LUNCH
Minimum Qualifications:
• Candidate must be proficient in Microsoft Word, Excel, Outlook and Teams.
• Completion of a post-secondary degree in information technology, computer science or programming is preferred.
• Combination of other education, training, industry credentials and/or experience will be considered.
Knowledge, Skill, and Ability:
• Knowledge of: Computers and electronics; web design and maintenance; coding; oral and written communication tools and techniques; customer support & personal service; state and agency policy; procedures and applicable laws; vision, mission, and goals of agency; telecommunications; IT security principles and methods; mathematic principles relative to assigned area in IT; safety practices, operating systems installation, and configuration procedures; network standards, protocols, & procedures; platform usage, capabilities, and applications of network equipment including hubs, routers, switches, bridges, servers, and related hardware; technology design techniques; basic internet server maintenance techniques; back-up and recovery techniques; and technical writing and documentation.
• Ability to: Deal with problems involving several variables in familiar context; apply principles to solve practical, everyday problems; interpret variety of instructions in written, oral, picture, or schedule form; define problems, collect data, establish facts, and draw valid conclusions; comprehend and record figures accurately; add, subtract, multiply, and divide whole numbers; calculate fractions, decimals, and percentages; comprehend simple sentences with common vocabulary; copy material accurately and recognize errors; complete routine forms; maintain accurate records; understand manuals and verbal instructions that are technical in nature; use proper research methods in gathering data; work alone on most tasks; and stay informed of current technologies.
To Apply:
Email updated resume to Zach.Ellsworth@jfs.ohio.gov with “Local Security Coordinator” in the subject line.
