Complete Story
07/26/2024
Digital Client Service Specialist
KCCI-TV
| Company | KCCI TV |
| Position | Digital Client Service Specialist |
| Jobdescription | KCCI, the CBS affiliate in Des Moines, IA is looking for a Digital Client Specialist, who is responsible for working with KCCI Hearst Broadcasting Account Executives and their clients to ensure successful digital advertising campaigns. We're looking for candidates who can provide superior customer service to our clients and sales representatives. Specifically, you'll work with the sales force on processing online and mobile advertising contracts, obtaining creative materials and overseeing successful digital campaign execution and reporting. We're looking for a highly organized, detail-oriented team player with exceptional written and verbal skills. The ideal candidate has the ability to prioritize efficiently and manage time effectively. A positive attitude and professional demeanor is essential along with the ability to work in a fast-paced environment. This is a great opportunity in a growing segment of our organization. KCCI is a multi-platform local media leader. Our passionate team members serve our viewers and clients with world-class content and advertising solutions seen by thousands of consumers every day. Because we know consumers do not want to be constrained, we are driven to ensure every news story and every advertising solution will reach them wherever they are, and on whatever device they are using. As part of the global Hearst team, based in Des Moines, Iowa, our resources to serve our viewers, clients and employees are best-in-class. Responsibilities • Campaign management and sales revenue analysis • Build, traffic, and schedule advertising creative • Proactively monitor, analyze, and optimize all online advertising performance from creating insertion order to post completion • Effectively communicate with internal teams (sales, production, finance) and external clients on performance and delivery of commitments • Provide troubleshooting assistance for creative and operations-related issues for all campaigns • Work directly with sales team, and clients as needed, to provide detailed client service and execute integrated marketing plans • Develop creative concepts for digital campaigns and communicate effectively to creative team Beneficial Skills Include • Online advertising trafficking, sales coordinator/planner or related experience • Experience with graphics software (HTML, HTML 5, Adobe Photoshop, Media Encoder) • Experience with programming languages (HTML, HTML 5, JavaScript). • Working knowledge of DFP, AdWords, Google Analytics, ComScore, and Marshall Marketing • Advanced Excel, Microsoft PowerPoint, Word, and PDF editing • Experience with programmatic advertising, SEM, SEO, and website development a plus • Ability to thrive in a fast-paced work environment, manage multiple projects and tight deadlines • Strong focus on teamwork and self-starter • Extreme attention to detail and time management skills • Desire to provide exceptional customer service and exceed client expectations • Related military experience will be considered Diversity Statement At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve. Benefits Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits. • Medical | Dental | Vision • 401(k) matching • Emotional Wellness Support • Paid Time Off • Paid Parental Leave • LGBTQ+ Health Services • Additional benefits to meet your and your family's needs |
| Apply | https://eevd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/HTV/job/2022594/?utm_medium=jobshare |
| Expdate | 8/18/2024 |
