NPEAST DMEPOS Transition Starts Today – What You Need to Know!
Novitas Solutions eNews 11/07/2022
National Provider Enrollment Eastern Region (NPEAST) Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) suppliers are required to submit enrollment applications to Novitas Solutions starting today. Suppliers located in the following states and territories are considered part of the new NPEAST jurisdiction:
- Alabama, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin, District of Columbia, Puerto Rico, US Virgin Islands
How do I find information regarding DMEPOS enrollment?
Our DMEPOS website should be your first stop to find answers to all of your supplier enrollment needs. Our website provides valuable enrollment guidelines and information, including enrollment articles, frequently asked questions, self-service tools, and much more.
By signing up for our eNews listserv, you will be the first to know about upcoming changes for the DMEPOS supplier enrollment process as well as receive alerts when new information is released to our website.
Our toll-free customer service number connects to our interactive voice response unit (IVR) or a live agent, when needed. Live agents are available from 9:00 a.m. to 5:00 p.m. EST.
- NPEAST DMEPOS helpdesk: 1-866-520-5193
The Provider Enrollment, Chain, and Ownership System (PECOS) is the best option to complete and submit your enrollment applications. PECOS supports the Medicare supplier enrollment process by allowing registered users to securely submit and manage Medicare enrollment information online.
If you utilize paper applications, continue to use the current CMS-855S form found on our website; however, disregard the address listed on page 4 of the application advising to send the application to the National Supplier Clearinghouse (NSC). We will notify you via our eNews email when the new form is available and how to access it. Please use the following methods to submit NPEAST DMEPOS enrollment applications to us:
- Fax: 1-888-213-2710
- Mail: If you decide to mail the application, you will need to mail the completed, signed form and all supporting documentation to Novitas Solutions-NPEAST DMEPOS. Mailing addresses can be found below:
Novitas Solutions, Inc.
PO Box 3704
Mechanicsburg, PA 17055-1863
Novitas Solutions, Inc.
Attention: NPEAST DMEPOS
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050-9411
What happens to my application upon transition?
If you are within the eastern state region for DMEPOS, your existing enrollment record will be transferred to Novitas in PECOS.
Any paper or PECOS application still in progress or under review with the NSC will be transitioned to Novitas Solutions and receive a new document control number (DCN). A Novitas representative will communicate your new DCN by calling or emailing the contact person listed on the application.
Novitas has two options available for obtaining application status once a DCN is available:
- Our IVR application
- Enrollment Status Tool
The application transition process is fluid and will continue throughout next week. Please continue to monitor these resources for application status updates.