12/29/2023

Temporary Interruption in myCGS and IVR Availability Due to Quarterly System Maintenance: December 29, 2023–January 1, 2024

News from CGS 12/28/2023 - DME MAC Jurisdiction B

From Friday, December 29, 2023, to Monday, January 1, 2024, the DME MAC claim and eligibility systems will undergo maintenance related to the January 2024 quarterly system release. During this maintenance, certain functions within the myCGS web portal and Interactive Voice Response (IVR) system will be unavailable.

Click here to view details regarding the system maintenance and supplier impact.

All systems are expected to be available again by 6 am CT, on Tuesday, January 2, 2024.