Details
August 19, 2026
9:00AM - 10:30AM CST
Top ACH Trouble Spots: Returns, WSUDs & SEC Code Scenarios
Webinar
This practical session zeroes in on the real-world issues your teams are reaching out about to the SFE Answerline. Using patterns from your recent calls, emails, and chats, we’ll walk through how to choose the right return code and timing, handle consumer disputes and Written Statements of Unauthorized Debit (WSUDs), avoid SEC-code mismatches, and other common scenarios. You’ll leave with decision trees, quick-reference tips, and more practical resources for your everyday ACH operations.
Who should attend: ACH Operations & Processing Staff, Compliance & Risk Management Officers, Deposit Operations & Frontline Support, Treasury Management & Client Services
This webinar is one of ten sessions in SFE’s 2026 Education Plan. You may also register for this webinar as a stand‑alone session.
Time: 9:00 AM to 10:30 AM
Presenter:
Heather Lee, AAP, AFPP, Director, Member Services, Southern Financial Exchange
Registration Fees:
Members: $225 Per Single Registrant
Others: $450 Per Single Registrant
CEUs: 1.8 AAP, APRP, AFPP
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