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SFE Member Fraud Forum: Rising Fraud, Rising Expectations: What Consumers Expect From Their Financial Institution

On-Demand -CEUs 1.2 AAP/AFPP/APRP

Join us as we look at the rise in fraud and what customers now expect from their financial institutions. Using recent survey data, it shows how consumers view responsibility for fraud prevention, how scams impact them emotionally and financially, and why trust depends on how banks respond. It also highlights the growing role of AI in scams and outlines practical steps financial institutions can take to protect customers, communicate effectively, and build lasting trust.

Speaker:

Starr Largin, SVP, Finovifi

CEUs 1.2 AAP/AFPP/APRP

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