Education
None at this time.
December 2019
January 2020
March 2020
April 2020
August 2020
October 2020
November 2020
December 2020
None at this time.
Card Chargebacks
On-Demand - AAP Credits 1.2
The proper handling of exceptions, errors and unauthorized card claims is vital to your organization. Understanding the chargeback process and the associated timeframes for submitting them can potentially minimize losses for your organization. At this session we will discuss the different chargeback reasons, requirements and the timeframes for processing chargebacks.
Card Fraud & Risk Management
On-Demand - AAP Credits 1.8
Fraudsters are continually looking for new ways to obtain cardholder information. Unfortunately, by the time you identify a trend or see suspicious activity, the damage has been done and you can only hope to recover some of the loss. This webcast will examine steps you can take to timely identify suspect transactions and mitigate financial risk to your organization.
Cards 101
On-Demand - AAP Credits 1.0
This interactive course provides an excellent base of knowledge for those new to the card payment system. Cards 101 introduces the learner to the card system, the participants, the various uses, how the system works, legal framework and more!
EMV & Cards - What You Need to Know
On-Demand - AAP Credits 1.8
The purpose of this session is to look at the latest developments and initiatives regarding the migration to EMV in the United States. Regardless of where you are in regard to introducing this technology to your cardholders, it is important that you stay current with the forever changing decisions and direction that this migration might take.
Essentials of Cards
On-Demand - AAP Credits 1.0
Credit cards are no longer just about "credit." Debit, pre-paid, payroll and other cards continue to evolve. Multiple regulatory changes are affecting the ever-changing world of plastic. Understanding card processing has become more essential. Join us for this informative webcast as we discuss the fundamentals of card processing. This is a basic overview of Cards and is intended for individuals new to card operations, front line staff and individuals wanting to learn more about cards.
PCI Compliance: Evaluating Your Preparedness
On-Demand - AAP Credits 1.2
Are the days of quietly sitting on the sidelines of PCI compliance coming to an end for Banks and Credit Unions? There is a growing trend of preparatory work being done in the financial services realm towards PCI compliance. Find out what steps you can take to evaluate your preparedness for PCI compliance and some key tips for minimizing its impact and the resources needed to be in compliance.
Regulation E Investigations for Debit Cards
On-Demand - AAP Credits 1.2
The error resolution process for debit card transactions has very specific timeframes and requirements for communicating information to consumers throughout the investigative process. Card issuers must ensure that they are correctly interpreting Regulation E and are in compliance with all of the requirements for processing error disputes resulting from debit card transactions. This session is intended for those that work directly with cards or work in an audit or compliance role.
