“SHDA is beautifully laid out and functional convention. Meeting with all the top vendors in our industry and getting to know individuals in our peer group..”

- Tim Twinam, Southern Lock

Ben Silver Seminar

SHDA is excited to brings back Steve McClatchy for the much-anticipated Ben Silver Seminar this year. Learn about this year’s topic and our esteemed presenter.

SteveMcCphotoSteve McClatchy - Leading Relationships

Radically Increase Engagement, Reduce Turnover, Eliminate Conflict, and
Build High Performance Business Relationships

If you are in business today, you are in the business of relationships. The skills of communicating effectively, working with diverse multi-generational teams, setting clear expectations, giving feedback, navigating differing opinions, resolving conflict, working remotely, and holding others accountable can be the most important skills you will ever develop. In this age of AI threatening the future of work these are things that AI will never be able to do for you. In this presentation you will learn the keys to success in each of these areas and how to build relationships strong enough to handle the pressures and tensions inherent in building, leading and/or being a part of a dynamic, engaged, fast changing, high-performance, creative, collaborative team. This presentation is guaranteed to change the way you work, interact, solve problems, innovate, manage, and lead your business!

After attending this presentation leaders will be able to:

  • Use The 5 Levels of Maturity Framework to guide, coach and mentor others to greater levels of performance. 
  • Resolve conflict when it happens so it doesn’t slow down the pace of business.
  • Give feedback more consistently and more effectively to increase engagement.
  • Hold others accountable in a way that doesn’t damage trust and builds loyalty.  
  • Better communicate, collaborate, and set expectations to improve teamwork.
  • Manage egos, immaturity, and games between team members.
  • Build a culture of high trust and high performance that will retain your top talent.  

About the Presenter 

Steve McClatchy is a keynote speaker and author of the award-winning New York Times Bestseller Decide: Work Smarter, Reduce Your Stress & Lead by Example.  Decide has enjoyed global success and has been translated into 11 languages including Chinese, Russian, Japanese, and Spanish.  In every speech Steve weaves insight, interaction, and actionable content with humor, inspiration, and motivation.  For over 20 years Steve has worked with the most prominent organizations in the world including Google, Under Armour, Disney, John Deere, Microsoft, NBC Universal, Accenture, HP, Tiffany’s, Wells Fargo, Campbell’s Soup, and many teams in the NFL, NBA, NHL, and MLB.   He speaks frequently at Harvard, Wharton, and Chicago Booth.  He has appeared on CNBC, ABC, CBS, Fox News, WSJ TV, and NBC’s The Today Show and has been quoted in The Wall Street Journal, Fast Company, WebMD, Oprah Magazine, Entrepreneur, and Investor’s Business Daily. His new book Leading Relationships will release in February of 2025 (Wiley).  Steve’s passion is for continuous improvement and believes that when we stop growing, learning, gaining experience, and achieving goals we stop