PALS Courses and Recorded Webinars

Maximize your training budget with our Recorded Webinars and our NEW  PaymentsFirst Anytime Learning System (PALS).  Your organization will have access to the recording anytime, any day, from anywhere. Our library provides the core curriculum you need to train your staff on demand!

Stay on top of emerging trends and regulatory issues while maximizing your training budget. 

Recorded Webinars are posted and available 48 hours after the live webinar recording date.

PALS Courses will be added throughout the year.

AAP/APRP Continuing Education Credits for Webinar Recordings

The AAP Blue Ribbon Panel and the APRP Oversight Panel now allow you to obtain all of the maximum 20 hours earned in a calendar year through self-study, webinars (live and recorded), or online seminars. 

Please note that AAPs and APRPs cannot re-submit credits for any webinar they listened to during the live broadcast, and management certification for time spent listening is required. Please reference NACHA's AAP Continuing Education Guidelines and APRP Continuing Education Guidelines for more information.

 

Introducing PALS! - COMPLIMENTARY POWER HOUR

ACH 101 - PALS Online Course

ACH 201 - PALS Online Course

ACH Agreements - Are Yours' Up To Date? - PALS Recorded Webinar

ACH Authorizations: A Deep Dive - PALS Recorded Webinar

ACH File Formatting - PALS Online Course

ACH Origination - Inside Your House - PALS Recorded Webinar

ACH Origination 101 - PALS Online Course

ACH Summer Series - Most Popular SEC Codes - PALS Recorded Webinar

ACH Summer Series - Specialty SEC Codes - PALS Recorded Webinar

ACH Summer Series - Stop Payments - PALS Recorded Webinar

ACH Summer Series - Written Statement of Unauthorized Debit - PALS Recorded Webinar

Basic Returns Part 1 - 2023 ACH Summer Series - PALS Recorded Webinar

Basic Returns Part 2 - 2023 ACH Summer Series - PALS Recorded Webinar

Card Basics - PALS Online Course

Card Regulations vs. The Card Network Zero Liability - PALS Recorded Webinar

Check Basics - PALS Online Course

Contested Dishonored & Corrected Returns - 2023 ACH Summer Series - PALS Recorded Webinar

Credit Underwriting Basics - PALS Online Course

Cyber Account Takeover, Fraud and Current Issues - PALS Recorded Webinar

Digitization of the Account Opening Process - COMPLIMENTARY POWER HOUR

Dishonored and Contested Dishonored Returns - PALS Online Course

Dishonored Returns - 2023 ACH Summer Series - PALS Recorded Webinar

Elder Financial Abuse - PALS Online Course

Excused Delay, OFAC and Third-Party Sender Registration - COMPLIMENTARY POWER HOUR

Exposure Limits - PALS Online Course

Extended Returns - 2023 ACH Summer Series - PALS Recorded Webinar

Fallback Transctions- PALS Online Course

Federal Government Payments - Update to the Green Book - PALS Recorded Webinar

Federal Reserve's Security & Resiliency Assurance Program - COMPLIMENTARY POWER HOUR

FedNow Instant Payments Session - PALS Recorded Webinar

Government Reclamations - PALS Recorded Webinar

Handling ACH Adjustments - PALS Online Course

Handling ACH Exceptions - PALS Online Course

Handling Check Exceptions - PALS Recorded Webinar

High-Risk Transactions - PALS Recorded Webinar

How to File a Warranty Claim - Q2 2023 Power Hour - COMPLIMENTARY POWER HOUR

Identifying Third-Party Sender Relationships - COMPLIMENTARY POWER HOUR

Inside the ACH Rules - ODFI - PALS Recorded Webinar

Inside the ACH Rules - RDFI - PALS Recorded Webinar

Instant Payments, Will You Be Ready? - Part 1 - COMPLIMENTARY POWER HOUR

Instant Payments, Will You Be Ready? - Part 2 - Follow Up Q&A - COMPLIMENTARY POWER HOUR

MasterCard Transaction Flow and Rules - PALS Recorded Webinar

Meaningful Modernization is Coming to the ACH Rules - PALS Recorded Webinar

Nacha Rules vs Regulation E - PALS Recorded Webinar

Originator Approval Process - PALS Recorded Webinar

Originator Education - COMPLIMENTARY POWER HOUR

Originator Exposure Limits - PALS Recorded Webinar

Originator Responsibilities - PALS Recorded Webinar

P2P Disputes - PALS Recorded Webinar

Preparing Your Frontline for Check Fraud - PALS Recorded Webinar

RDC/Check - UCC and Reg CC Warranties & Indemnities - PALS Recorded Webinar

RDC/Check 2021 Fraud Updates - PALS Recorded Webinar

Regulation E - ACH - PALS Recorded Webinar

Regulation E - Cards - PALS Recorded Webinar

Regulation E Disputes - PALS Online Course

Regulation E for Frontline - PALS Recorded Webinar

Same Day ACH Origination Basics - PALS Online Course

Standing Authorizations and Subsequent Entries - PALS Recorded Webinar

Stop Payments vs Authorization Revoked for Frontline - PALS Recorded Webinar

Tax Refunds Exceptions & Liabilities - Recorded Webinar

Tax Refunds Exceptions & Liabilities 2023 - Recorded Webinar

The Time is Now: Prepare for Instant Payments and the FedNowSM Service - COMPLIMENTARY SESSION

Treasury Management 101 - PALS Online Course

Unauthorized Checks and Timely Returns - PALS Recorded Webinar

Unclaimed Property Compliance - PALS Recorded Webinar

Understanding Check Adjustments - PALS Online Course

Understanding QR Codes - PALS Recorded Webinar

Understanding the ACH Return Time Frames - PALS Recorded Webinar

Vendor Management & Third-Party Relationships - PALS Recorded Webinar

Visa Transaction Flow and Rules - PALS Recorded Webinar

Warranty Claims & Reversals - PALS Recorded Webinar

What May Be Missing from Your ACH Audit - PALS Recorded Webinar

What May Be Missing from Your ACH Risk Assessment - PALS Recorded Webinar

What May Be Missing from Your RDC Audit & Risk Assessment - PALS Recorded Webinar

What May Be Missing from Your Wire Transfer Audit & Risk Assessment - PALS Recorded Webinar

Where Can I Find "___" in the Nacha Operating Rules? - COMPLIMENTARY POWER HOUR

Why Should We Offer International ACH? - PALS Recorded Webinar

Wire Transfer Basics - PALS Online Course