We are able to provide a highly-personalized service since we have hundreds rather than thousands of clients. You will receive help promptly from a 'live' support person when you call our office. There's no online support ticket system to get in the way.
Your website will stand out from the crowd with our custom design services. We'll work closely with you to build a site that strengthens your brand and empowers members to quickly find the information they are seeking. Delivered on-time and within your budget.
Our WebSuite2™ product allows YOU to maintain your website content and membership database, send broadcast email messages, sell products, process event registrations, build input forms, track CE credits... all within ONE single web-based product.
TCS Software's WebSuite2 allows the associations I manage to provide professional, up-to-date, technology savvy experiences for the association members/potential members/and vendors that visit and interact the their websites. The staff at TCS is extremely knowledgeable about the technical side of providing the relational database and active website. They are also well-versed and experienced with regard to the unique needs of associations.
TCS folks get to know you and your association and are very sensitive to the association staff they are working with. The result is a collaboration that results in positive benefits for the association members. TCS listens carefully to their clients and are always looking for ways to continue improving WebSuite2 based on those conversations. It is pretty rewarding when a system-wide change takes place based on an idea or suggestion that you gave to the team.
In addition, you will always receive superior, timely support and training. You don¿t take a number or get placed in a queue. From your initial contact to ongoing support, you will deal with personnel that know you and your association. I know help is always a quick phone call away.
The functionally of WebSuite2 is excellent. One contact record that connects to all the services you need to provide for members -- email, invoicing, receiving payments, registering for events, and online forms that are easy to design and update. Not to mention the ability to keep your association's website current and interesting.
And did I say it is easy? I am not tech savvy and appreciate the straight-forward, intuitive back end of WebSuite2. It almost makes me feel like a 'techy'!
An excellent product backed by an outstanding team!
Kathie Cesa, CAE, Executive Director
KOC Member Services
For more than twenty-six years we’ve helped non-profit organizations just like yours!
We build everything in-house. So we have complete control of the design, development and deployment of all software updates.
We are constantly building new and better capabilities into the systems.
We listen to your feedback and incorporate many ideas for future software improvements.
First time buyers buy on price. Second time on service.
We offer highly-competitive pricing. But if your goal is the 'cheapest' solution, we're not for you.
Our clients receive prompt, personalized service that’s unparalleled elsewhere.
We are proud to say that 49% of our clients have been with us for more than ten years.
You’ll get the attention you need, when you need it - at no additional charge.
Your monthly license fee includes FREE support and FUTURE enhancements!
You will never be asked to 'fill out a support ticket'.
I have a small association management company and work alone. I could not provide quality service to my clients without using the TCS products. I truly appreciate the customer support. A TCS staff member is always available to help by phone or email. Thank you, TCS!
As AASCB.org is making decisions to communicate more effectively, we can turn to WebSuite2 to support that development. Most importantly we can call TCS to explain what we need and ask for advice on how to get there. Their suggestions obviously have our best interest in mind. For example, we are now able to use online forms and electronic bulletins to quickly gather and share information across the U.S. The more features that WebSuite2 offers, the more decisions we are making to follow them.
Creative Management Alliance