Friday Business Sessions – February 27

8:00 AM – Welcome & Mike Bullert (NPMA Vice President): NPMA updates and what’s new at the national level.

9:00 AM – Mike Bullert, Big Time Pest Control: Using Technology as a Competitive Advantage — practical insights he’s learned while running his pest business.

10:40 AM – Samantha Malone (President, Olympia Pest Management • Executive Director, WSPMA & OPCA): All In: A Journey to Purpose in Pest Management

All In: A Journey to Purpose in Pest Management is a powerful, personal keynote in which Samantha Malone shares a defining period of self-doubt, reflection, and renewal that nearly led her to step away from the industry—and the rediscovery of purpose that ultimately called her back.

Through vulnerability and resilience, Samantha reframes pest management as a people-first profession centered on connection, leadership, and community.

Attendees will be inspired to:

• Reconnect with their “why”
• Lead with authenticity and intention
• Invest more intentionally in teams, culture, and long-term impact

WSPMA General Membership Meeting

Join the rest of the WSPMA membership for our General Membership Meeting on Friday, February 27 at 3:30 PM in the River View Room. During this meeting, you’ll hear from the new WSPMA President, Steve Wittig, as he leads a discussion on membership value and engagement.

Close out your Friday night at PNWPMC with the Silent Auction Reception, followed by the Banquet & Live Auction—together raising additional funds to support the Laurel Hansen Endowed Fund.

Don’t forget to stay for Saturday’s technical day, packed with CEU-eligible education and speakers you’re sure to learn from.

Full agenda highlights included below. (Schedule subject to change.)

Thursday, February 26

• 4:00 PM – Registration
• 5:30 PM – Welcome Reception

Friday, February 27

• 8:00 AM – Welcome & Mike Bullert (NPMA updates)
• 9:00 AM – Mike Bullert: Using Technology as a Competitive Advantage
• 10:40 AM – Samantha Malone: All In: A Journey to Purpose in Pest Management
• 12:00 PM – Lunch & Vendor Exhibits
• 1:30 PM – Dr. Jim Fredricks: Leveling Up—Using Customer Research to Power Your Business
• 2:30 PM – Business sessions / OPCA State Association Meeting
• 3:30 PM – WSPMA State Association Meeting (River View Room)
• 5:00–6:30 PM – Silent Auction Reception & Vendor Exhibits
• 7:00 PM – Banquet & Live Auction (Semi-formal attire)

Saturday, February 28 (CEU-eligible tracks)

• 7:00 AM – Continental Breakfast; Vendor Exhibits
• 7:30 AM – PNWPMC Board Meeting (all attendees welcome)
• 8:00 AM – Technical sessions begin (Track A/B)
• 11:50 AM–1:00 PM – Lunch & Vendor Exhibits
• 1:00 PM – Dr. Stan Cope “Skeeters”
• 4:00 PM – Raffle, Door Prizes & Conference Close

See the full schedule for complete speaker lineup and session details.