Complete Story
05/05/2026
Where Tech Meets Service - Learn more about OHLA Innovation & Technology
Upcoming Webinar: The PMS is history
May 21, 2026
10:00 AM
The traditional Property Management System (PMS) was built for a world where hotels simply needed to digitize the front desk. That world no longer exists. Today, from independent boutiques to major franchise brands, hoteliers must manage distribution across dozens of channels, compete for direct bookings, and optimize revenue in real-time. With industry giants like Marriott replatforming their entire systems and other major brands following suit, it’s clear the category hasn't just evolved - the industry has outgrown it. Join us as we discuss what comes next for hotel technology and how operators can navigate this shift.
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Conrad Howell Hospitality Consultant, cloudbeds Conrad supports hospitality businesses in capturing their fair share of the market and maximizing profits through technology at Cloudbeds. With 6+ years across SaaS & Hospitality, he focuses on driving digital transformation and technology unification for modern hoteliers across North America. |
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Co-Host Ketan Pema, CISM, PMP Information Technology Project Manager Defenovate |
Like this content? Looking to engage with us?
If innovation in hospitality a passion of yours consider joining OHLA's Innovation & Technology Committee. Help develop education, inspire a positive technology shift in the industry, and bring new opportunities to OHLA members. Contact I&T Chair Ketan Pema at kpema@defenovate.com.
