06/10/2024

How to Lead on AI

The technology’s growth has exacerbated fears

American CEOs are all-in on artificial intelligence (AI). According to a new survey by KPMG, their enthusiasm for adopting generative AI tools has accelerated, now that they see it as “central to overcoming challenges resulting from compound volatility and gaining a competitive advantage.” Thirty-nine percent of CEOs say they plan to move AI projects out of the pilot phase in the next 12-18 months; a similar percentage say they plan to increase their investment in the technology.

Concerns? CEOs have a few, but they generally say they’re able to handle it: More than two-thirds say they are prepared to address the cybersecurity and ethical issues generative AI presents. As for what this all means for their staffs, that’s a little iffier: 61 percent say they’re prepared to address employee resistance to AI, and 27 percent say that employee resistance is a “top challenge” for more fully deploying it.

Those numbers suggest that there’s a conversation that leaders aren’t having with their people about what they want AI to do, and what role the workforce plays in it. A recent survey from IBM found anxiety among workers over AI eating everything in sight—including their jobs—remains persistent. A majority of CEOs in the survey said they’re adopting it faster than some are comfortable with. As the report puts it: “Many employees see generative AI as something that’s happening TO them, not a tool that works FOR them.”

Please select this link to read the complete article from Associations Now.