06/24/2025

Small Businesses are Using AI, but Not Spending Much

Thirty-six percent of small businesses say they're already using it

Small business leaders are beginning to embrace generative artificial intelligence (GenAI), but not enough to pay much for it, per a new survey of 1,000 businesses by U.S. Bank.

Thirty-six percent of these small business owners say they're already using generative AI, and another 21 percent say they expect to start doing so over the coming year, the survey found.

However, most small business use right now is in the free or low-cost entry level tiers. This means AI leaders like OpenAI, Anthropic and Google cannot expect a wave of revenue growth from this market just yet.

Please select this link to read the complete article from Axios.