Details
November 10, 2026
2:00PM - 3:00PM
Honoring Service, Building Trust: Becoming the Preferred Funeral Home for Veterans
FREE Webinar for PFDA Members
Location: Online Webinar
We are excited to offer our members a free webinar that will provide one hour of continuing education credit!
Webinar Description:
Veterans and their families come with life experiences shaped by service, sacrifice, and a strong sense of identity. In this session, funeral professionals will get practical tools and real-world language to better serve veterans with genuine care and respect. We’ll talk about how military service can influence end-of-life experiences and share simple, meaningful ways - from first contact through preneed and at-need - to build trust through thoughtful recognition and helpful resources.
To obtain CE credit for this webinar, attendees must register and attend live individually on separate devices.
Instructor: Nancy Weil
Spanning nearly twenty years, Nancy Weil has extensive experience in cemeteries, funeral homes, and industry associations. Two of the unique programs she has developed for companies where she has worked include an online Community Outreach Resource Library and a comprehensive training program, Boot Camp: Veteran Training for Funeral Professionals.
Nancy served as Membership Director for the Order of the Golden Rule and worked at Veterans Funeral Care, where she sold pre-need services and directed Community Outreach and Grief Support programs. A Certified Grief Management Specialist, she has led grief support programs both in-person and online. Her current program, Healing Hearts, is available on Zoom.
An experienced professional speaker, Nancy has delivered workshops, keynotes, and webinars for funeral and cemetery professionals, hospice staff, and senior living teams nationwide. For the past 17 years, her column, Random Musings, has appeared in Funeral Home and Cemetery News.
