According to the CDC, 12.2% of the U.S. population experiences serious difficulty walking or climbing stairs. That means roughly 1 in 8 of your hotel’s guests may need additional mobility support during their stay.

While many properties have addressed accessibility with elevators, mobility within the hotel itself remains a challenge. Traditional solutions like wheelchairs often fall short. They require physical stamina to self-propel or assistance from another person—limiting independence and convenience for guests.

 

To bridge this gap, Mobility City, has launched an innovative scooter rental program designed specifically for hotels and conference centers. This program provides guests with on-demand access to mobility scooters directly on-site. Using a simple smartphone app, guests can rent a scooter for as little as four hours—giving them the freedom to move comfortably and independently throughout their stay.  Best of all, this amenity comes at no cost to the hotel and even includes a revenue-sharing opportunity. The program is also designed to minimize staff involvement, with Mobility City managing reservations and logistics. Participating hotels simply provide access at check-in using a confirmation code. The Hyatt Regency Columbus has already joined the program, leading the way in enhancing accessibility for all guests.

 

“OHLA is proud to partner with Mobility City—their innovative solutions and genuine passion for enhancing access and the guest experience make them a standout in the industry. Working with them will allow hotels to access a large segment of travelers and generate even more business.”  Joe Savarise, CTA, CHIA, IOM | OHLA President & CEO

 

For more information, contact Don at Don.Guilbert@mobilitycity.com or call 614-319-3138.