12/04/2023

Need Help with Workers’ Compensation Issues?

BWC Provider Engagement directors are available to serve as your personal contacts at the BWC. They offer you the latest updates, expertise, and convey your information regarding issues or concerns that need immediate attention. Reach out to a Provider Engagement director as soon as you need help with workers’ compensation and injury-management issues.

The following has been provided by the Ohio BWC office for assistance:

BWC Provider Engagement – What you Need to Know

We understand providers and office members may feel overburdened by administrative tasks and paperwork. However, our directors are here to lighten your load. Our Provider Engagement directors serve as your personal contacts at BWC. They offer you the latest updates, expertise, and convey your information regarding issues or concerns that need immediate attention. 

Upon request, they may offer you and your staff:

• An orientation of BWC procedures and guidelines
• Ongoing education and training
• Tips to simplify workers’ compensation processes

Our goal is to build a lasting relationship with you and your staff members and to ensure quality, timely services for Ohio’s injured workers. 

When should you contact a Provider Engagement director?

Reach out to us as soon as you need help with workers’ compensation and injury-management issues. We are your one-stop shop and serve as your personal concierge and connection to BWC and its leadership. 

If you have not met one of our Provider Engagement directors or want to schedule an in-office training or a meeting for your workers’ compensation questions or concerns, please contact us at:  bwcproviderengagement@bwc.ohio.gov.

Virtual Provider Forum:
Noon – 1 p.m., Jan. 24, 2024.
We look forward to serving you and Ohio’s injured workers.

Register to Attend the Forum >

For more information, contact Janeece Keyes-Shanklin, director of provider experience at janeece.k.1@bwc.ohio.gov.