06/05/2024

Training on New Provider Network Management Modules from Ohio Medicaid

Last week, the Ohio Department of Medicaid (ODM) provided the following update on training opportunities related to its newly developed Provider Network Management (PNM) modules that become effective on June 30. Be sure your practice is prepared for these changes.

The Ohio Department of Medicaid, in partnership with Maximus, the Provider Network Management (PNM) module vendor, is excited to share that we are continuing our provider awareness and training efforts around the new features implemented in the Ohio Medicaid Enterprise System. Providers will see and utilize these new features in the PNM module beginning on June 30. There is still time to register for the PNM new features training. The training schedule is available on the PNM and Centralized Credentialing page. Below you will find how to register and a list of training topics. 

Learning Management System registration  

Access the Absorb learning management system job aid and follow the steps to create your account and register for training. Absorb is where you can access virtual and self-paced training sessions. If you do not have an Absorb account, you must create one to access all training sessions, answer forms, and view a variety of PNM module resources. 

Training module topics include:  

• Fee-for-service (FFS) dental claims submission and search.
• FFS institutional claims submission and search.
• FFS professional claims submission and search.
• FFS prior authorization submission and search.
• FFS hospice member enrollment.
• Medicaid member eligibility inquiry.
• Provider financial document access (e.g., claim transaction history, 1099, remittance advice).

For more information

To learn more about the PNM module and Centralized Credentialing, visit the PNM and Centralized Credentialing page on the Next Generation website. If you are experiencing any technical issues accessing the PNM module or have specific questions, please contact Medicaid’s Integrated Helpdesk (IHD) at 800-686-1516 or IHD@medicaid.ohio.gov. The IHD is open Monday-Friday, 8 a.m. - 4:30 p.m. Eastern time.