None at this time.

None at this time.

ACH Policies & Procedures (2 Part Series)

On-Demand - AAP Credits 1.2 Each Session

This two-part webinar will show how to develop your own policies and procedures documents. With rapidly evolving financial regulations, keeping current with ACH-related requirements can be a challenge. Regulators at both state and federal levels require board-approved policies to define the scope, strategy, and risk tolerance of an organization’s ACH service. Good procedures can reduce your exposure to operating risk.


ACH Risk for ODFIs

On-Demand - AAP Credits 1.2

Being an ODFI can be risky if you do not have the right tools. Financial institutions of all sizes need to manage risk to minimize potential losses. Rapid growth, new and evolving products and consumer transfer applications are prevalent ACH trends representing increased risk for ODFIs. The ACH Rules require every financial institution to perform an ACH Risk Assessment. This webcast will cover risks associated with being an ODFI, as well as steps to mitigate these risks.


ACH Risk for RDFIs

On-Demand - AAP Credits 1.2

RDFIs of all sizes need to be aware of their ACH risk factors. The ACH Rules require every financial institution to perform a Risk Assessment related to their activities within the ACH Network. Proper processing of return items, timely posting of ACH transactions and the exceptions related to Federal Government transactions are just a few of the risks faced by RDFIs. This webcast will cover risks associated with processing transactions from the RDFI side as well as how to mitigate these risks.


ACH Risk for Treasury Sales

On-Demand - AAP Credits 1.2

Does your cash or product management personnel know all they need to know about the ACH services they are selling? Are they aware of upcoming rules changes affecting your corporate Originators? Do they know how to keep your customers informed of the rules affecting you as an ODFI? Attend this informative webcast and arm your cash and product management staff with the proper ACH knowledge to protect your institution from loss, while helping them understand the products and services you offer.

(Formerly ACH Risk for Cash Management Sales)


Balancing Risk & Reward for ODFIs - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

Did you know that the ODFI takes on all the warranties and responsibilities for each and every ACH Entry they transmit into the network? What does this mean? This workshop will navigate you through the ACH Network specifically helping you understand the risks of origination and what processes need to be implemented to help mitigate these risks. Understanding and managing these risks appropriately will help protect your financial institution from being subject to the Rules Enforcement process.

3.6 AAP/APRP Continuing Education Credits


Consumer and Mobile RDC Risk

On-Demand - AAP Credits 1.0

Consumer and Mobile Remote Deposit Capture is the fastest growing trend in a rapidly changing industry. If you offer this product now or plan to offer it in the near future, attend this important webcast and learn about the potential risks and how to mitigate them.


Consumer Transfer Risk

On-Demand - AAP Credits 1.0

Many financial institutions offer consumer transfers, allowing a consumer to transfer funds from their financial institution to credit or debit their account at another financial institution. This can be a very valuable consumer service. However, there are several risks associated with these transfers that must be properly addressed to prevent possible loss or fraud. If you are currently offering this service or are considering it in the future, you will want to attend this important webcast.


Elder Abuse: Exploitation and Fraud Prevention - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

Senior Program Analysts from the Consumer Financial Protection Bureau’s (CFPB’s) Office for Older Americans will present details of common fraud and scams that target older adults, discuss ways to recognize red flags of elder financial exploitation, and share free resources for consumers and financial institutions. Presenters will also explore how payments professionals are working with fraud networks and examine an elder fraud case study involving collaboration with payments professionals. Operations, Customer/Member Service, BSA/Compliance, and Fraud/Risk Management staff will benefit from this two-part informational webinar.

3.6 AAP/APRP Continuing Education Credits


Elder Financial Abuse

On-Demand - AAP Credits 1.0

Each year approximately 2,500 cases of financial elder abuse are reported just in the San Francisco area alone. This is a serious and silent crime that needs to be addressed. Do you know that your financial institution may be required by law to report any "suspected" cases of elder abuse? This session will discuss common scams that affect the elderly, the psycology behind these scams and ways your financial institutions can identify and help prevent these scams from occurring.


Faster Payments Risk

On-Demand - AAP Credits 1.2

Although they move us forward when it comes to speed, Faster Payments can also mean faster fraud. As you determine your strategy, you must also address risk management aspects in your Risk Assessment. This session will discuss some of the various risks associated with Faster Payments.


FFIEC Guidance & Account Takeover

On-Demand - AAP Credits 1.0

Corporate Account Takeover is nothing new, but the threats are increasing and financial institutions are being further tasked by regulators to protect their clients from these ongoing dangers. Learn how to protect your corporate and consumer clients, as well as ensure compliance with FFIEC Guidance. The FFIEC issued Guidance on Authentication in an Internet Banking Environment, as well as a supplement to this guidance which identifies increased risk and requires financial institutions to review its tools for online authentication and authorization. We will also discuss corporate account takeover and best practices you can implement to help prevent this from occurring.


Get an A on Your ACH Audit Two-Part On-Demand Session

On-Demand – 3 hours - AAP/APRP Credits 3,6

How do your compliance procedures stack up? Regulators, Nacha and external examiners are taking a closer look at financial institutions' ACH procedures & risk management. If you aren't prepared for a higher risk of fines for non-compliance, be sure to prepare for an up-to-date ACH audit. We will cover areas of  regulatory compliance, discuss best practices and the most common compliance problems. This will help you reduce your ACH risk from both receiving and originating ACH transactions. 


3.6 AAP/APRP Continuing Education Credits


Micro-Entries Nacha Rule Change-Phase 2 & ACH Risk Management Framework

On-Demand – 2 hours - AAP/APRP Credits 2.4

In light of Phase Two of the Micro-Entry Rule and the ACH Risk Management Framework on credit-push transactions, financial institutions have been placed for many years as the “police” for suspicious and fraudulent transactions and requirements to monitor, identify, be alerted, and mitigate the risks associated with originated and received transactions is becoming more and more difficult. Operating in a manual manner is simply impossible! This session will leave you with a different mindset on managing operational, fraud, liquidity, liability, and systemic risks and how you can tell if an appealingly “normal” transaction may, in fact, be abnormal.

Nanci McKenzie, Juris Masters Financial Regulation & Compliance, AAP, APRP
Executive Vice President, Compliance & Product Strategy
Affirmative Technologies

Nanci holds a Juris Master’s degree in Financial Regulation and Compliance from Florida State University College of Law and a Bachelor of Science degree in Business Information Management from Seminole State College, Sanford, FL. She became an Accredited ACH Professional (AAP) in 2004 and became an Accredited Payments Risk Professional (APRP) in 2018. Nanci is currently pursuing a Master of Legal Studies (MLS) at Drexel University.

2.4 AAP/APRP Continuing Education Credits


Payments Fraud

On-Demand - AAP Credits 1.2

Financial thieves are business people, just like us. Their job is to learn the cracks in our systems. Our job is to fill those cracks. Gain the tools needed to develop effective anti-fraud policies and procedures, mitigate risk and protect your financial institution. Learn the latest scams affecting the payments industry and sound practices to protect your organization against schemes such as phishing, spoofing, identity theft and other types of fraud.


So You Think you Want to be an APRP?


Are you thinking about becoming an Accredited Payments Risk Professional? Accreditation gives you valuable knowledge needed in today’s ACH environment. Sign up for this free webinar to learn how to successfully prepare for the APRP exam and how to maintain your accreditation once you’ve passed! A synopsis of SFE’s upcoming Study Program will also be provided.

Price: $0.00    

Unclaimed Property - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

Part I - Unclaimed Property Basics

What is unclaimed property?
How it all started!
Unclaimed property terms
What do banks and credit unions need to know?
Unclaimed Property Reporting Requirements
Best Practices
How to keep in touch with customers and members

Part II - A Deeper Drive

What you need to know about Unclaimed Property Audits
Creating Policy and Procedures
Overview on Mergers and Acquisitions
Best ways to reduce unclaimed property liability
Updates on laws and regulations affecting unclaimed property


Michael Ryan, Director of Business Development
Linking Assets, Inc.

James Santivanez, President
JMS Advisory Group

About the Speakers:

Mike Ryan is MACHA’s unclaimed property liaison. Mike is also Director of Business Development at Linking Assets, Inc. Linking Assets is the leading owner location services company, helping banks and credit union locate, reengage, and reunite dormant/lost customer and members with their assets to reduce escheatment.

James Santivanez is the President of JMS Advisory Group. JMS is a firm dedicated to escheat process development and improvement.  It is their mission to help their clients mitigate risk and capitalize on opportunities resulting from accurate and properly manage unclaimed property compliance.

3.6 AAP/APRP Continuing Education Credits


Payments Summit

On-Demand – 1 1/2 Days - AAP/APRP Credits 8.4

SFE would like to take you on a journey to the top of the Payments Summit. The Payments Summit is held over a day and a half, designed to guide you through concentrated and comprehensive payment topics. The Payments Summit sessions are designed to prepare you for the myriad of changes that will directly impact you and your organization. Bring back to your institution a higher understanding of Faster Payments, fraud, real-life solutions to issues impacting your profitability and prepare for the future!

Payments Summit Agenda:

Day 1

1:00 - 1:15 pm Welcome Pam Rodriguez, President & CEO, Southern Financial Exchange
1:15 - 2:15 pm AI & Payments

As we veneture into this brave new world, we must ask ourselves: Is AI a harbinger of doom for the traditional financial landscape, or is it a powerful tool that promises unprecedented productivity gains? In this session, we will review:

  1. AI in payments
  2. The fear of the unknown
  3. The promise of productivity
  4. Striking the right balance
  5. Incorporating the "human touch"

Kevin Miyamoto, Co-Founder & COO, Identifee
Angela Murphy, Ph.D., VP of Business Development, Photon Commerce
Reed Luhtanen, Executive Director, U.S. Faster Payments Council

2:15 - 2:30 pm Break


2:30 - 3:30 pm

A FedNow Update "It's Live"

An update on FedNow and an easy roadmap on how to participate.

Steven Jung, Vice President-Regional Sales Director, Federal Reserve Bank of Chicago



Day 2

8:30 - 9:30 am

Winning with Real-Time Payments: Technology and Strategy

Real-time payments have emerged as a game-changer in the financial industry, transforming how businesses and consumers conduct transactions. This conference session aims to delve into the dynamic world of real-time payments, exploring their impact, challenges, and opportunities. Participants will gain valuable insights into the latest trends, technologies, and strategies driving the real-time payments revolution. Join us as we uncover the potential of real-time payments and discuss their implications for businesses, banking institutions, and the broader economy.

Bradley Wilkes, CEO, Open Payment Network
9:30 - 9:45 am


9:45 - 10:45 am

Digital Enablement: A Payments Imperative

Ease of use and convenience more than ever are the driving force behind consumers’ choices across a growing variety of available payment options. Enabling fast, automated, digital, and mobile capabilities are imperative to maintain and grow your organization’s payment rails as the most convenient and most selected way to pay and get paid. This session will cover payment trends and developments that are here to stay after the pandemic; ways to unlock digital and mobile enablement within your organization; and a framework for considering newer payment options.

Jacque Sinatra, VP, Visa
10:45 - 11:00 am


11:00 - 12:00 pm

Fintech: Friend or Foe?

Fintechs are known for their innovative ways of approaching the market and making banking more accessible to End Users, but underneath their innovation requires an agile banking partner’s support. In this session, Michael Fennell, VP, Business Development Officer, and David Staten, Client Development Associate from Evolve Bank & Trust’s Open Banking division, will discuss how Fintech relationships can be both beneficial to traditional banks (“Friends”) or become a “Foe” if unprepared.

Michael Fennell, VP, Business Development Officer, Evolve Bank & Trust

David Staten, Client Development Associate, Evolve Bank & Trust

12:00 - 1:00 pm


1:00 - 2:00 pm

Crypto's Not Dead (It May Not Even Be Sick)

With coin prices down from their previous peaks and regulators portraying it as a financial pariah, it might be easy to file crypto in your Things to Worry About Later folder. But don’t be fooled: Banks and credit unions that ignore digital currency do so at their own peril. This session will cover recent developments in the crypto industry, including resilient prices, blockchain’s acceptance as a behind-the-scenes medium for cross-border payments, and the brewing battle over regulation of digital assets.

Kevin Moland, AAP, Product Strategist, Sr. Advisory|Payments Strategy, Jack Henry
2:00 - 2:15 pm


2:15 - 3:15 pm

Spoiled for Choice: How Consumers Pay

We all talk about Zelle, Venmo, PayPal, Square and the rise of fintech use by consumers, but what do we really know about consumer choice for payments? Is cash still relevant? Has electronic bill pay replaced paper checks? Learn with data from the 2022 Survey and Diary of Consumer Payment Choice.

Claire Greene, Payments Risk Expert, Retail Payments Risk Forum, Federal Reserve Bank of Atlanta
3:15 - 3:30 pm

Closing Remarks

SFE Staff

What others are saying:

Information was very helpful in clarifying issues that I’ve heard about but never actually had to deal with in my position." “There was much information that I could take back and use at our institution. Very helpful in every aspect of the ACH world.” “Really enjoyed the stories that gave real-life examples, very practical.”

Registration Fees:

Payments Summit:
Members: $300 per Person/Access 
Others: $600 per Person/Access

8.4 AAP/APRP Continuing Education Credits


Regulation E and Instant Disputes

On-Demand – 1 Hour - AAP/APRP Credits 1.2

When it comes to regulation E and faster payments like FedNow® Instant Payments and RTP® Payments from the Clearing House the question comes up a lot. Does Regulation E apply to RTP® and FedNow®, and if so when and how? The short answer is yes, but the answer to how is what we will cover in this course. From reviewing the FedNow Service Operating Procedures, the RTP Operating rules and the CFPB FAQ on instant payments, the Payments PRofessor walks you through the basics of Regulation E and how they are applied to FedNow, RTP, and even Zelle. 


Kevin Olsen
The Payments Professor

AAP/APRP Credits 1.2

Registration Fees:

Members: $229 per Person/Access
Others: $458 per Person/Access


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