Business Building Blocks
Take your Pest Management Bbusiness to the Next Level!
The Business Building Blocks sessions were held at the Interstate Pest Management Conference (IPMC) 2026. This special educational track gave attendees a chance to invest in real business growth. Designed for owners, managers, CSRs, sales reps, and other key team members who drive both customer experience and business success - this is a great opportunity to build the team that builds company growth.
In our industry, technical skills are just the starting point. True, long-term success comes from how we connect with customers, lead teams, and run our businesses smarter. Efficiencies aren’t about cutting corners—they’re about better routing, sharper communication, smarter purchasing, and safer systems that save money while improving service quality. Combine these elements, and you get stronger profits, happier customers, and a more resilient business.
The agenda chart below allows you to take a closer look at the types of sessions held during the 2026 IPMC. The next Business Building Blocks will be held at the 2027 IPMC.
| General Sessions | ||
| Time | Event | Location |
| 9:00 AM - 10:00 AM |
Business Building Blocks Registration & Exhibits | Registration Hallway |
| 9:15 AM - 10:10 AM | Optional: Protecting Public Health, Food, and Property: The Role and Responsibility of the Pest Control Industry, Jim Fredericks - NPMA & PPMA | Auditorium |
| 10:15 AM - 10:30 AM | Opening Remarks, Brett Lieberman - MSPCA President | |
| 10:30 AM - 11:30 AM | Growing People, Growing the Business, Kevin Poland - Turner Pest Control | |
| 11:30 AM - 12:20 PM | Lunch with Exhibitors | Maritime Cafeteria |
| 12:20 PM - 1:30 PM | Unbug Your Budget: Three Experts on Cutting Costs Without Cutting Quality, Joe Brown, PCO Bookkeepers, Glenn Dauberman, Select Insurance, andBob Williamson, Cetane | |
| 1:30 PM - 1:55 PM | Exhibit Hall & Break | Registration Hallway |
|
1:55 PM - 2:45 PM |
Don't Miss the Moment: The Hidden Sales Already Waiting Inside Your Existing Customers, Scott Koscielniak - Virtues Professional Pest Control LLC |
|
| 2:45 PM - 3:35 PM | Practical Foundations for Building a Durable Small Business, Courtney Krstich - Earthapro | |
