Workforce & Education

Scholarships & Education

Educator and Student Membership

Interested in membership with OHLA as an educator or a student? Please contact Cindy Sams at for information. A NEW  Membership program will be available for the 2022-2023 membership year!

OHLA Scholarship Opportunities

Education and Training Fund LogoThe OHLA Education & Training Fund (ETF) is designed to help finance the continuing education of hospitality industry employees who wish to further themselves in the performance of their duties. The OHLA ETF will offer to support 50% of the class cost in a matching program with your property or other source (up to $500 per F/T employee, per year). Newly added benefit for P/T employees with a minimum of 20 hrs/wk, up to $250 per year.These programs can be college or technical school hospitality related courses/seminars. Other sources will be considered as long as the program will benefit the employee in their job. Exclusions: General Managers, Owners and Independent Contractors.

Applications are reviewed quarterly before OHLA Board of Trustees Meetings.

To apply for a scholarship please complete fillable form and submit. Ask your GM to send their approval online. 

You may also  print and return a completed OHLA Scholarship Application, and a General Managers written recommendation to the Education and Training Fund Committee, Ohio Hotel & Lodging Association, 175 S. Third St. Suite 170, Columbus OH 43215.

>> Download the OHLA Education & Training Fund Application and Eligibility Guidelines. <<


>> Donate to the OHLA Education & Training Fund<<

The opportunity for you to make a difference in someone's education and training awaits you on this website.

Colleges and Technical Career Centers 

Offering Hospitality & Tourism Management Courses

NE Youngstown State University, Youngstown
  Kent State, Ashtabula           
  Kent State,  Kent (Main Campus)
  Tri-C Community College, Cleveland
  Lorain County Community College
N Cen/NW Bowling Green State University, Main Campus, Bowling Green
  Bowling Green State University, RAM Program-Cedar Fair, Sandusky
  University of Northwestern Ohio, Lima
  Owens Community College
SW Workforce Development Center (WDC) at Cincinnati State, Cincinnati
  Sinclair Community College, Dayton
  Central State University, Dayton
CEN The Ohio State University, Columbus
  Columbus State Community College, Columbus
SE Hocking College
  Ohio University

Educational Materials & Resources

Resources in Education

Resources in Education

Student Testimonials Waiver Form

OHLA wants your help to capture student testimonials telling us how much they like their courses in Hospitality & Tourism Management and why they got into this focus of education. A VERY BRIEF VIDEO IS A GREAT WAY TO SHOW THEIR ENTHUSIASM!

To cover any liability, we created the Student Testimonial Waiver they can sign and send to us with their message. We will use the student voices on social media and other marketing materials, like our NEW Hospitality Industry Brochure!


Download Hospitality Industry Brochure

Edu Brochure



AHL Education Institute

OHLA MEMBERS receive 25% off Training Products!

It is our pleasure to offer Ohio Hotel & Lodging Association members special pricing on products from the Educational Institute, the “training arm” of the American Hotel & Lodging Association. The Educational Institute provides industry-tested, research-driven, hospitality training programs using the Internet, videos, textbooks, interactive CD-ROMs, seminars and Professional Certification to train all levels of hospitality personnel. EI also specializes in producing custom programs based on your specific training needs.

As a member of Ohio Hotel & Lodging Association, you can receive 25% off Educational Institute products; this does not include Professional Certification, and/or Seminars, and cannot be combined with other discounts or offers.

>> Click Here to download the Educational Institute Order Form <<

For more information, please contact the American Hotel & Lodging Educational Institute at or

Ohio Hotel & Lodging Association
175 South Third Street, Suite 170
Columbus, OH 43215

PHONE #: (614) 461-6462

Guest Service Gold®

Guest Service Gold® is a comprehensive program designed to accomplish the goal of creating guest service-oriented line-level employees who know how to engage with their guests in order to provide memorable guest service.

Core components include training, employee certification and property certification. Guest Service Gold® features a choice between TWO separate courses, Guest Service Gold®: Making Connections and the NEW Guest Service Gold®: Golden Opportunities. Each option features seven different guest service elements presented through real stories that are designed to motivate and inspire your staff to ‘Go for the Gold’ when it comes to providing service that goes above and beyond what is expected.

 Ask OHLA about Student Rates!

The Certified Tourism Ambassador CTA Program

The Certified Tourism Ambassador (CTA) Program is an industry-recognized national certification that aligns the destination’s people infrastructure – its stakeholder businesses and front-line – to increase tourism by Enhancing the Visitor Experience. With over 15,000 current CTAs, the program drives visitor spending through in-depth knowledge of the destination ‘product’; gives destinations a competitive advantage; and ensures consistent delivery of a positive destination brand experience. In today’s consumer-driven worlds, savvy destinations realize the important of CTA.

Become an Ambassador of your city today!

Scholarships are available for OHLA members.  OHLA programming counts for 5-10 activity points towards your renewal.

Cta Map


Training for Intervention ProcedureS (TIPS) 


TIPS is the global leader in education and training for the responsible service, sale, and consumption of alcohol. Proven effective by third-party studies, TIPS is a skills-based training program that is designed to prevent intoxication, underage drinking, and drunk driving.

OHLA Members receive a $5 discount on the eTIPS course, an online certification course and exam. (The standard rate is $40.)

OHLA Members receive a $50 discount on the TIPS Train-the-Trainer Workshops which includes the student video, instructor's guide and access to an online tool that allows trainers to track all of their TIPS activity.  To become a TIPS Trainer, you must successfully complete a two-day, train-the-trainer workshop.  We offer 30 workshops across the country each month.  To locate and register for a workshop in your region, members can go to  (The standard fee is $499 per person)

To access the OHLA member discount, please click here: TIPS

Labor & Staffing Resources


The Inaugural Future of Lodging Summit - 9/22/2022

The Future of Lodging Summit - Cincinnati 10/11/2023

Hiring Best Practices

How can you use labor differently?

Recruitment Tips & Best Practices

What are the obstacles keeping people from being employed?

What are non-hospitality companies doing to attract employees?

Which Non-Profit organizations work with OHLA to assist in training for hotel employees?

Industry Professional Education & Training

Resources in Education

Resources in Education

Apprenticeship Program

Apprenticeship One Pager Lodging Manager 2019