ACH

ACH Basics (3 Part Series)

On-Demand - AAP Credits 1.2 Each Session

This three-part series focuses on the basics of ACH including the history of the network, defining parties to ACH transactions, their roles and responsibilities, the transaction flow and settlement process. We will cover all aspects of exception item processing, including options for handling unauthorized transactions, stop payments and revoked authorizations. This is a basic overview of ACH and intended for individuals new to ACH operations, front line staff, treasury sales personnel, and those in similar roles.

ACH Exception Processing

On-Demand - AAP Credits 1.2

ACH Exception Item Processing can be confusing and it is important to understand the various processes surrounding ACH Rules. Non-compliance with the rules may lead to rules violations and customer dissatisfaction. This session will cover issues such as Reclamations, Return items and NOCs. We will share tips and ideas other members have used to limit their liability and make their Operations more successful. Let us help increase your knowledge by attending this webcast.

Tax Refund Exceptions

On-Demand – 1.5 hours - AAP/APRP Credits 1.8

During tax filing season, many questions arise related to the posting or return of tax refund payments. Tax scams tend to rise during tax season. We will provide updates on Rules and Regulations surrounding the handling of tax refund exceptions, RDFI warranties and liabilities and tax fraud update. If you need better understanding on how to handle these payments and ways to combat the tax scams, this training is for you!

1.8 AAP/APRP Continuing Education Credits

ACH Policies & Procedures (2 Part Series)

On-Demand - AAP Credits 1.2 Each Session

This two-part webinar will show how to develop your own policies and procedures documents. With rapidly evolving financial regulations, keeping current with ACH-related requirements can be a challenge. Regulators at both state and federal levels require board-approved policies to define the scope, strategy, and risk tolerance of an organization’s ACH service. Good procedures can reduce your exposure to operating risk.

ACH Risk for RDFIs

On-Demand - AAP Credits 1.2

RDFIs of all sizes need to be aware of their ACH risk factors. The ACH Rules require every financial institution to perform a Risk Assessment related to their activities within the ACH Network. Proper processing of return items, timely posting of ACH transactions and the exceptions related to Federal Government transactions are just a few of the risks faced by RDFIs. This webcast will cover risks associated with processing transactions from the RDFI side as well as how to mitigate these risks.

ACH Rules Enforcement Process

On-Demand - AAP Credits 1.2

Do you keep sending NOCs without getting any results? Are you fed up and want to do something about it? We all want to play nice in the network, but sometimes we have to get Nacha involved. This payments tip will define the criteria under which a rules enforcement proceeding may be initiated and how to file a report. The Nacha Arbitration Rules and Compensation requirements will also be discussed.

Elder Abuse: Exploitation and Fraud Prevention - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

Senior Program Analysts from the Consumer Financial Protection Bureau’s (CFPB’s) Office for Older Americans will present details of common fraud and scams that target older adults, discuss ways to recognize red flags of elder financial exploitation, and share free resources for consumers and financial institutions. Presenters will also explore how payments professionals are working with fraud networks and examine an elder fraud case study involving collaboration with payments professionals. Operations, Customer/Member Service, BSA/Compliance, and Fraud/Risk Management staff will benefit from this two-part informational webinar.

3.6 AAP/APRP Continuing Education Credits

Federal Government Payments

On-Demand - AAP Credits 1.0

This session discusses the processing of Federal Government ACH payments. Understanding the fundamental differences of Federal Government Payments will impact a financial institution’s ACH operations and assist in preventing unnecessary losses. This session will cover important topics such as automated enrollment (ENR), paper and paperless enrollments, notifications of change (NOC), death notification entries (DNE), return items and most importantly, reclamations.

FPP Certification - Module 1

Validate Your Faster Payments Expertise

Faster payments are here to stay, and with Same Day ACH, RTP®—plus whatever comes next—it’s more important than ever to be prepared.

The Faster Payments Professional (FPP) certificate is a first-of-its-kind program providing professionals with holistic views of faster payments and getting them acquainted with current offerings. Earning this certificate demonstrates your proficiency in the faster payments field. The certificate program will be offered in three (3) separate modules.  Each module will include a series of pre-recorded webinars that allows for self-paced study.  Once each module is complete, there is a short quiz. Once all modules and quizzes are complete, one final certification exam will be offered. 

Each module will be sold separately.

Module 1: Faster Payments Fundamentals (Release Date: April 3, 2023)

• Terminology
• Platforms and Platform Basics
• Defining Participants and Participant Roles
• Technology
• Basic Rules and Regulations

International Payments & IAT

On-Demand - AAP Credits 1.8

This 90-minute session will provide an introduction to International Payments with special emphasis on the ACH standard entry class code IAT (International ACH Transaction), which went into effect on September 18, 2010. IAT is the single biggest Rules change in the history of Nacha. Participants in this class will get a high level overview of IAT with discussion about how it has impacted every financial institution in the United States.

Micro-Entries Nacha Rule Change-Phase 2 & ACH Risk Management Framework

On-Demand – 2 hours - AAP/APRP Credits 2.4

In light of Phase Two of the Micro-Entry Rule and the ACH Risk Management Framework on credit-push transactions, financial institutions have been placed for many years as the “police” for suspicious and fraudulent transactions and requirements to monitor, identify, be alerted, and mitigate the risks associated with originated and received transactions is becoming more and more difficult. Operating in a manual manner is simply impossible! This session will leave you with a different mindset on managing operational, fraud, liquidity, liability, and systemic risks and how you can tell if an appealingly “normal” transaction may, in fact, be abnormal.

Speaker:
Nanci McKenzie, Juris Masters Financial Regulation & Compliance, AAP, APRP
Executive Vice President, Compliance & Product Strategy
Affirmative Technologies

Nanci holds a Juris Master’s degree in Financial Regulation and Compliance from Florida State University College of Law and a Bachelor of Science degree in Business Information Management from Seminole State College, Sanford, FL. She became an Accredited ACH Professional (AAP) in 2004 and became an Accredited Payments Risk Professional (APRP) in 2018. Nanci is currently pursuing a Master of Legal Studies (MLS) at Drexel University.

2.4 AAP/APRP Continuing Education Credits

Payments Fraud

On-Demand - AAP Credits 1.2

Financial thieves are business people, just like us. Their job is to learn the cracks in our systems. Our job is to fill those cracks. Gain the tools needed to develop effective anti-fraud policies and procedures, mitigate risk and protect your financial institution. Learn the latest scams affecting the payments industry and sound practices to protect your organization against schemes such as phishing, spoofing, identity theft and other types of fraud.

RDFI Roles & Responsibilities/Exception Processing - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

RDFIs find common pain points – areas of the Rules that can cause misunderstandings or problems with ACH processing or compliance. Many financial institutions have tried to focus on a number of issues identified during compliance audits only to become more confused when trying to interpret the Rules. Join us as we explore the process of handling different areas of pain points for Receiving Depository Financial Institutions such as exception item processing, consumer/ customer/member disputes, government payment issues, etc. If you need answers, this is the workshop for you!

Publications:

• 2023 Nacha Operating Rules

3.6 AAP/APRP Continuing Education Credits

Real-time Payments Rules & Compliance

On-Demand - AAP Credits 1.2

As a brand-new payments channel, Real-Time Payments (RTP), created by The Clearing House, will soon be available to every financial institution in the U.S. As with all other payment systems, participation means you must agree to comply with a new set of network rules. This session will give you a basic overview of some of the key rules for this new network to assist you in your discussion as you develop you faster payments strategy.

Regulation E Disputes for Debit Cards

On-Demand - AAP Credits 1.2

The error resolution process for debit card transactions has very specific timeframes and requirements for communicating information to consumers throughout the investigative process. Card issuers must ensure that they are correctly interpreting Regulation E and are in compliance with all of the requirements for processing error disputes resulting from debit card transactions. This session is intended for those that work directly with cards or work in an audit or compliance role.

Returns, Recalls, Reversals & Rejects

On-Demand - AAP Credits 1.0

ACH Exception Item Processing can be confusing and it is important to understand the various processes and surrounding ACH Rules. Non-compliance with the rules may lead to rules violations and customer dissatisfaction. This session will cover issues such as Reclamations, Return items and NOCs. We will share tips and ideas other members have used to limit their liability and make their Operations more successful.

So You Think you Want to be an AAP?

On-Demand

Are you thinking about becoming an Accredited ACH Professional? Accreditation gives you valuable knowledge needed in today’s ACH environment. Sign up for this free webinar to learn how to successfully prepare for the AAP exam and how to maintain your accreditation once you’ve passed! A synopsis of SFE’s upcoming Summer Study Program will also be provided.

Tax Return Exception Processing

On-Demand - AAP Credits 1.0

With so many tax returns posting to consumer accounts in the next few months, you can expect an increase in exception items. Several factors need to be considered before posting a transaction that has been rejected. The safest course of action is to return the item. However, this is not necessarily the level of service many consumers have come to expect. This webcast will cover the essential issues you need to know, including the RDFIs rights and responsibilities for these exceptions.

Unclaimed Property - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

Part I - Unclaimed Property Basics

What is unclaimed property?
How it all started!
Unclaimed property terms
What do banks and credit unions need to know?
Unclaimed Property Reporting Requirements
Best Practices
How to keep in touch with customers and members

Part II - A Deeper Drive

What you need to know about Unclaimed Property Audits
Creating Policy and Procedures
Overview on Mergers and Acquisitions
Best ways to reduce unclaimed property liability
Updates on laws and regulations affecting unclaimed property

Speakers:

Michael Ryan, Director of Business Development
Linking Assets, Inc.

James Santivanez, President
JMS Advisory Group

About the Speakers:

Mike Ryan is MACHA’s unclaimed property liaison. Mike is also Director of Business Development at Linking Assets, Inc. Linking Assets is the leading owner location services company, helping banks and credit union locate, reengage, and reunite dormant/lost customer and members with their assets to reduce escheatment.

James Santivanez is the President of JMS Advisory Group. JMS is a firm dedicated to escheat process development and improvement.  It is their mission to help their clients mitigate risk and capitalize on opportunities resulting from accurate and properly manage unclaimed property compliance.

3.6 AAP/APRP Continuing Education Credits

Payments Summit

On-Demand – 1 1/2 Days - AAP/APRP Credits 8.4

SFE would like to take you on a journey to the top of the Payments Summit. The Payments Summit is held over a day and a half, designed to guide you through concentrated and comprehensive payment topics. The Payments Summit sessions are designed to prepare you for the myriad of changes that will directly impact you and your organization. Bring back to your institution a higher understanding of Faster Payments, fraud, real-life solutions to issues impacting your profitability and prepare for the future!

Payments Summit Agenda:

What others are saying:

Registration Fees:

Payments Summit:
Members: $300 per Person/Access 
Others: $600 per Person/Access

8.4 AAP/APRP Continuing Education Credits

What Frontline Needs to Know - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

Consistent training in electronic payments is critical to the success of any organization. Your Customer/Member Service Staff is often the first point of contact for account holder questions and inquiries. Can your service staff explain ACH to your customers / members? Is your staff comfortable enough with their knowledge level to sell the safety, efficiency, convenience and cost savings associated with electronic payments? It is important to thoroughly understand the functionality of the ACH Network in order to provide excellent service to account holders, especially when problems arise. This session provides an overview of ACH from a customer/ member service point of view, including defining the participants and explaining the transaction flow. An overview of ACH applications and corresponding rules and regulations will be presented to ensure a clear understanding of ACH problem resolution.

Publications:

• 2023 Nacha Operating Rules
• ACH Quick Reference Guide
• ACH Quick Reference Cards for Financial Institutions

3.6 AAP/APRP Continuing Education Credits