CCAO Refund/Exchange/Cancellation Policy

Your personal information is collected and transmitted via SSL (Secure Socket Layer) technology. Note that all payment transactions are handled through - a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our members/customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

CANCELLATION POLICY - Refund of conference registration, less an administrative fee of $35, will be made if a cancellation is necessary. Written cancellation notice must be postmarked no later than 14 days before the conference.