FAQs
CEUs
Can I receive continuing education credits for attending?
Yes! OPRA is pleased to offer continuing education credits for attendees. Be sure to sign in to the conference app to complete the required evaluation after each session to receive credit. Certificates will be available at least 2 weeks after the Summit to view and download from the conference app.
Pre-Conference Training
Is there an additional fee for the Pre-Conference Training?
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Yes, there is an additional fee of $100 that can be added to your registration form.
Attire
What do I wear?
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Business casual. But, what does that mean for you? Professional, comfortable, and ready to network.
General Conference Questions?
Contact Melissa Fannon, Director of Events & Strategic Partnerships
Schedule
WEDNESDAY, MAY 28
THURSDAY, MAY 29
FRIDAY, MAY 30
Questions?
Contact Melissa Fannon, Director of Events & Strategic Partnerships
JUST A FEW SPOTS LEFT!
Questions?
Contact Melissa Fannon, Director of Events & Strategic Partnerships
Thank you Sponsors & Exhibitors!
Headline Sponsor
Keynote
Platinum
Party
Lunch
Silver
Bronze
Brunch
Breakfast
Sessions
Hotel & Travel
OPRA Great Provider Summit Location:
3900 Chagrin Dr
Columbus, OH
Questions?
Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org
| 2025 OPRA GREAT PROVIDER SUMMIT - DAY 1 (PRE-CONFERENCE TRAINING) WEDNESDAY, MAY 28TH |
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| Wed. 05/28 1:00pm - 3:00pm |
Pre-Summit Training The Future of Disability Services: National Perspectives on a Changing Landscape Panelists: Barbara Merrill, ANCOR, Mary Sowers, NASDDDS and Stacy DiStefano, CFHS |
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| 2025 OPRA GREAT PROVIDER SUMMIT - DAY 2 THURSDAY, MAY 29TH |
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| Thurs. 05/29 9:00am - 9:30am |
WELCOME - Peter Moore, OPRA President | ||||
| Thurs. 05/29 9:30am - 10:30am |
Session 1 - KEYNOTE SESSION - A Program on Innovation & Creativity, Cliff Goldmacher | ||||
| Thurs. 05/29 Breakout Sessions 10:45am - 11:45am |
LEADERSHIP | PROGRAM DESIGN/INNOVATION | BUSINESS/OPERATIONS | SUPERVISION & CUSTOMER SERVICE | ADVOCACY |
| Session 2 | Session 3 | Session 4 | Session 5 | Session 6 | |
| Building Better Boards | Fostering Accountability & Trust: OPRA’s Just Culture Learning Collaborative | Understanding Background Checks, Court Records, & Disqualifying Offenses | Leading in a New Role: From DSP to Supervisor | The Power of Words: Crafting Messages That Connect | |
| Tom Speaks The Impact Group |
Teresa Kobelt (Panel) | James Kemmerle Ashtabula Co. Board of DD |
Bethany Toledo-McCray (Panel) OADSP |
Tim Hindes & Erin Sogal TrailBlaze Creative |
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| Thurs. 05/29 11:45am - 12:45pm |
ATTENDEE & EXHIBITOR LUNCH | ||||
| Thurs. 05/29 Breakout Sessions 1:00pm - 2:00pm |
LEADERSHIP | PROGRAM DESIGN/INNOVATION | BUSINESS/OPERATIONS | SUPERVISION & CUSTOMER SERVICE | ADVOCACY |
| Session 7 | Session 8 | Session 9 | Session 10 | Session 11 | |
| Planning for the Future: Succession Strategies for Strong Leadership | A ‘Great Provider’ Guide To Excellence | From the Top Line to the Bottom Line Protecting Your Agency’s Profitability in the Current World | Rocking Your Leadership: Lessons from the Stage | More Voices. More Choices: Using Customer Data to Make Decisions, Collaborate, and Drive Change | |
| Adam Fazio & Jenny Bergman Benefactor Group |
Katherine Dunbar CQL | The Council on Quality and Leadership |
Phil Feldman Sandata Technologies |
Chris Wolf I Am Boundless |
Emily Kendall EmpowerMe Living |
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| Thurs. 05/29 Breakout Sponsored Sessions 2:15pm - 3:15pm |
Giv. | Brittco | Primary Solutions | Step Up to Social Connection | Gladegy |
| Sponsored Session | Sponsored Session | Sponsored Session | Sponsored Session | Sponsored Session | |
| Enhancing Service Delivery in Ohio I/DD: Integrated Tools for Success | All-in-One Software Solution for IDD Agencies & Independents, OOD/VR Providers, ICFs, County Boards, and EVV |
Optimizing DODD Compliance, EVV and Financial Operations with Advisor Anywhere | Step Up to Social Connection Curriculum | Breaking the Feedback Vacuum: A Game-Changer for Developing Leaders in 8 Competencies and Critical Skills | |
| Danny Laneri Giv. |
Scott Flowers Brittco |
Liz Thompson Primary Solutions |
Deb Shumard Step Up to Social Connection |
Stacy Sufka Gladegy Consulting |
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| StationMD | Impruvon Health | ||||
| Sponsored Session | Sponsored Session | ||||
| Utilizing the Healthcare Assessment | The Leading eMAR and Medication Dispensing Technology for IDD Providers | ||||
| Emily Martinez & Sarah Davies StationMD |
Justin Amoyal, Brian Connery & James Ravenscraft Impruvon Health |
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| Thurs. 05/29 3:30pm - 4:30pm |
Session 12 - LEGISLATIVE UPDATE - Panel: Success Group, Pete Moore & Christine Touvelle | ||||
| Thurs. 05/29 7:00pm - 9:30pm |
OPRA PARTY: Live Band Karaoke! | ||||
| 2025 OPRA GREAT PROVIDER SUMMIT - DAY 3 FRIDAY, MAY 30TH |
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| Fri. 05/30 Breakout Sessions 9:00am - 10:00am |
LEADERSHIP | PROGRAM DESIGN/INNOVATION | BUSINESS/OPERATIONS | SUPERVISION & CUSTOMER SERVICE | ADVOCACY |
| Session 13 | Session 14 | Session 15 | Session 16 | Session 17 | |
| The Employer Resource Network Collaborative of Cleveland | Driving Excellence with A3: A Roadmap for Operational Improvement in I/DD Services | Navigating Change: 2025 Employment Law Updates | From Good to Great: Transforming Customer Service through Training & Development | Getting Involved: Strategies for Effective Advocacy and Engagement | |
| Tony Thomas (Panel) Welcome House |
Stacy Sufka Gladegy Consulting |
Nelson Cary Vorys |
Joel Carson RHA Dayton |
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| EXHIBITOR BRUNCH | |||||
| Fri. 05/30 Breakout Sessions 11:00am - 12:00pm |
LEADERSHIP | PROGRAM DESIGN/INNOVATION | BUSINESS/OPERATIONS | SUPERVISION & CUSTOMER SERVICE | ADVOCACY |
| Session 18 | Session 19 | Session 20 | Session 21 | Session 22 | |
| Innovative Business Strategies: Exploring Shared Services & New Models | Thriving Through The Chaos of Change | ICF Reimbursement Update & Benchmarking Trends | Invisibility Sucks: Helping Employees Be Seen & Heard | Aligning Advocacy Priorities: Navigating Differing Voices | |
| Teresa Kobelt (Panel) | Molly Mackey LEAdeRNship Institute |
TJ Ely & Denise Leonard Plante Moran |
Dave Roustio RHAM |
Jennifer Kucera, Brittanie Maddox & Sarah Davies Ohio Olmstead Task Force |
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| Fri. 05/30 12:10pm - 1:00pm |
Session 23 - CLOSING GENERAL SESSION - The Great Provider Send-Off | ||||
